Business Communication Concepts

Definitions
Language
Patterns in Language
Changing habits for business communicators
The microcomputer in communication
The information cycle
Electronic communication and word processing Written business communications

• Types

• Steps

Editing -- What to edit for

• Grammar
• Mechanics

Memos:

• Purpose
• Format

Business Letters
Format of business letters
Types of business letters

• Informative letters
• Persuasive letters
• Problem-solving letter
• Special occasion Style of business letters

Business Reports

• Steps
• Types
• Parts of the formal business report

Research

• Primary
• Secondary

Resumes
Oral Communication.
Communication Theory
Communicative roles
Communicative climate
Informal channels of communication
Interviews
Meetings
Formal oral communication